Welcome to https://mediaplace.io/ (the "Site"), operated by Maesto LLC ("we," "us," or "our"). This Privacy Policy explains how we collect and use your personal data when you use our Site or any of our software products (the “Products”). It is part of our Terms of Use.

If you have any questions about this Privacy Policy, you can contact us through our helpdesk at https://support.mediaplace.io.

Personal Data We Collect

We collect and process personal data that you provide to us or that we obtain from your use of the Site or Products. This may include:

Identification and contact details such as your name, business name, email address, physical address, and VAT number.

Data necessary for the performance of our agreement with you, including managing your license, providing technical support, and processing your orders.

Log information, including your IP address, browser type, Internet service provider, referring and exit pages, operating system, dates and times of access, and related data.

Information collected through cookies, tracking pixels, web beacons, and embedded scripts. Please refer to the "Cookies and Other Tracking Technologies" section for more information.

Purpose of Data Processing

We process your personal data for the following purposes:

Processing your orders, providing updates, and fulfilling our obligations under the agreement with you.

Meeting our legal obligations, such as storing and issuing accounting documents.

Communicating with you and sending business messages, including newsletters if you have ordered software from us.

Conducting statistical analyses, determining your interests, and personalizing your experience on the Site and Products.

Improving our Site and Products and tailoring our advertising to make it more relevant to your interests.

Data Retention

We store your personal data for the period necessary to fulfill our contractual obligations and exercise our rights, comply with legal obligations, and as long as you remain subscribed to our newsletters. If you provide consent for other purposes, we will process your personal data until you withdraw your consent.

Access your personal information

You have the right to access, modify, or delete your personal information held by us. Kindly send your request via email to our data protection officer at support(at)mediaplace.io, and we will make every effort to locate all the information associated with you. This may include a compilation of your purchase history, any forum posts or customer support inquiries you have made.

Sharing of Personal Data

We may share your personal data with the following entities:

Payment processing providers (Stripe and PayPal).

Analytics company (Google).

Email management and distribution tool providers.

Security and fraud prevention service providers.

Consultancy and legal advice service providers.

Invoicing system provider (Paykickstart and other similar services).

Direct marketing tool provider (ActiveCampaign, GetResponse and other similar services).

Data Security

We have implemented appropriate technical and organizational measures to ensure the security of your personal data. Only authorized personnel have access to your personal data.

Minors

Our Site and Products are not intended for children under the age of 13.

Cookies and Other Tracking Technologies

We use cookies, tracking pixels, web beacons, and embedded scripts to enhance your experience on our Site and Products, analyze usage, and personalize content and advertisements. Please refer to our Cookie Policy for detailed information on the types of cookies we use and how you can manage your cookie preferences.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at https://support.mediaplace.io.